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$13 · Client Service Professional F/T Feb - April

H&R Block is the world's largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates as Tax Professionals in our tax offices nationwide. With flexible options for those looking to earn some extra income or opportunities to grow a career with an industry leader, it is easy to see why so many Tax Professionals return to H&R Block each year. Job Description The Client Service Professional is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying his/her needs, and providing prompt and accurate information, while maintaining a pleasant and professional atmosphere. The Client Service Professional duties include : * Greets and welcomes each client. * Determines the client's service needs and assigns the client to an appropriate Tax Professional * Answers the telephone in a professional manner, providing callers with basic information about services and fees when requested. * Receives and secures cash, cheques, debit/credit card receipts, and balances the cash as part of the mid-day or end-of-the-day closing procedures. * Records all transactions in the Point-of-Sale computer and completes bank deposits in accordance with the District Manager's instructions. * Schedules client appointments * Maintains proper office appearance and cleanliness. Minimum Qualifications * High school diploma or equivalent * Two to four years of clerical/administrative experience or equivalent * Must have good reading and math skills * Previous experience in a customer service environment. * Previous experience processing payments in various forms * Ability to operate a computer and applicable software packages. * Must be willing to work flexible hours. Full time position from mid February to April 30 (may be extended). Some paid training before start.

Ad #
32791070
Posted
January 3, 2019
Expiry
February 2, 2019
Status
EXPIRED
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